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Visitor Information

Visitor Information

Hospital Visitation at Mount Sinai South Nassau

Effective Monday, March 29, 2021 at 1p

Admitted patients (who are NOT on Unit F3 or on COVID-19 isolation) are welcome to receive a visitor under the following Infection Control Guidelines and NYS Department of Health Regulations.

  • Visiting hours for medically qualified patients in unrestricted units are 1-7p for a maximum of four (4) hours.
  • Visiting hours for the Behavioral Health Unit (D4) are Monday-Friday 1-2p and 7-8p; Saturday and Sunday 1p-3p and 7p-8p.
  • Transitional Care Unit visitation is by appointment only.
  • Visiting is restricted to ONE healthy visitor each day per patient during the above hours.
  • Visitor exceptions are made to allow one healthy support person for Pediatric and Birthing patients, patients with developmental, intellectual, or cognitive impairment where it is medically necessary, and for end of life care.
  •  Visitors must enter through the Main Lobby for screening and registration.
  • A hospital grade surgical face mask is required to be worn at all times, including while in the patient’s room.
  • Visitors must be 18 years of age, unless an authorized exception made.
  • A government issued photo I.D. is required (your ID is securely saved in an encrypted electronic file, for use in contact tracing only).
  • Visitors will undergo temperature screening and visitation will be denied for a temperature greater than or equal to 37.8o C or 100o F
  • Visitors will complete a Covid-19 symptom and travel attestation and will be denied entry if they report significant COVID-19 exposure, symptoms, or travel breach during the previous 14 days.
  • Visitor name, contact information, date of visit and the name of the patient being visited will be recorded and maintained in an electronic format.
  • Visitors will be provided with instructions on appropriate utilization of personal protective equipment (PPE) as recommended by the Department of Health and the Centers for Disease Control and Prevention.
  • Visitors must perform meticulous hand hygiene upon entering and leaving the patient’s room.
  • Visitors must remain in the patient’s room throughout the visit except when directed by hospital staff to leave.
  • Visitors who fail to adhere to the above guidelines may be asked to leave and risk forfeiting subsequent visiting privileges.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

Emergency Department Visitation Policy

Effective March 2, 2021

Visitation in the Emergency Department is temporarily suspended to allow for recommended social distancing and provide appropriate Covid-19 safety precautions.

  • Hospital staff will maintain communication with the patient’s person of choice.
  • One healthy adult parent or caregiver may accompany a Pediatric patient.
  • Exceptions are made when it is medically necessary for the care of the patient, such as patients with developmental delay, cognitive impairment or intellectual disability, or in imminent end of life situations.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

All Emergency Department Patients

You must use the Emergency Department entrance off Oceanside Road (back of the hospital). There is no Emergency Department access through the main entrance of the hospital.

Parking Advisory

Due to construction, there will be major changes on the hospital’s Oceanside campus in the coming months that will significantly impact where patients and visitors can park. Please visit our Parking Advisory page for more information.

Visiting Guidelines

  • Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, age, national origin, religion, sex, sexual orientation, gender identity or disability.
  • Before and after visiting, clean your hands with hand sanitizer (located throughout the hospital) or wash your hands with soap and water. Staff are available to assist you if you have any questions regarding hand hygiene.
  • For the comfort and care of all patients, especially those in semiprivate rooms, help create a quiet and peaceful environment.
  • Use our waiting areas if hospital staff requests that you leave the room for a period of time, so we can provide treatment or to ensure patient privacy
  • The hospital has the right to have any disruptive visitor leave the hospital campus

Thank you for partnering with us to promote an environment that is both respectful and conducive to patient healing.

Gift Shop & Café

Our Gift Shop & Café, located in the lobby, offers a variety of gift items, including flowers, as well as light snacks.

Hours:
Weekdays: 7 a.m.-8 p.m.
Weekends: 8 a.m.-8 p.m.

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About Your Stay

About Your Stay

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