Visitor Information

Hospital Visitation at Mount Sinai South Nassau

Masks are still required in hospitals and health care facilities, according to the CDC and the New York State Department of Health.

• A face mask is required to be worn at all times, including inside the patient’s room.
• The mask must cover your nose and mouth for the entire duration of your visit.
• Food and drink are not permitted for visitors at the bedside, as this would require masks to be removed, causing a potential safety risk to others.
  

At Mount Sinai South Nassau, we are committed to providing a safe environment everyone who walks through our doors—including patients, their loved ones, and our exceptional staff. We are working diligently to ensure the health and safety of every patient who depends on us for care. And as part of that effort, we are following New York State guidelines for visitors. Please check this page before each visit, as our policies can change frequently.

Effective Monday, July 19, 2021 at 10a

Admitted patients are welcome to receive a maximum of two visitors per visiting period, either separately or together, under the following Infection Control Guidelines and NYS Department of Health Regulations.

• Visiting hours for medically qualified patients are 10a-8p One visitor is welcome for the full visiting period; the second visitor is welcome for a maximum of 4 hours.
• Patients on COVID isolation will have restricted visitation and exceptions will be made on a case-by-case basis.
  
• Visiting hours for the Behavioral Health Unit (D4) are Monday-Friday 1-2p and 7-8p; Saturday and Sunday 1p-3p and 7p-8p.
  
• Transitional Care Unit visitation is by appointment only.
  
• As defined by New York State, there are certain exceptions to visitation hours and limits. These exceptions include visitors for pediatrics, labor and delivery, NICU, end of life (imminent within 24 hours), and patients with cognitive or developmental impairments. Hospital leadership may apply additional exceptions as needed.
  
•  Visitors must enter through the Main Lobby for screening and registration.
  
• A hospital grade surgical face mask is required to be worn at all times, including while in the patient’s room.
  
• Visitors must be 18 years of age, unless an authorized exception made.
  
• A government issued photo I.D. is required (your ID is securely saved in an encrypted electronic file, for use in contact tracing only).
  
• Visitors will undergo temperature screening and visitation will be denied for a temperature greater than or equal to 37.8o C or 100o F
  
• Visitors will complete a Covid-19 symptom and travel attestation and will be denied entry if they report significant COVID-19 exposure, symptoms, or travel breach during the previous 14 days.
  
• Visitor name, contact information, date of visit and the name of the patient being visited will be recorded and maintained in an electronic format.
  
• Visitors will be provided with instructions on appropriate utilization of personal protective equipment (PPE) as recommended by the Department of Health and the Centers for Disease Control and Prevention.
  
• Visitors must perform meticulous hand hygiene upon entering and leaving the patient’s room.
  
• Visitors must remain in the patient’s room throughout the visit except when directed by hospital staff to leave.
  
• Visitors who fail to adhere to the above guidelines may be asked to leave and risk forfeiting subsequent visiting privileges.
  

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

Emergency Department Visitation Policy

Effective May 24, 2021
The Emergency Department will permit one companion per patient for a maximum of two hours per day, dependent on the conditions in the Emergency Department at the time of the patient’s visit, and is at the discretion of our supervisory staff. 

• Hospital staff will maintain communication with the patient’s person of choice.
• One healthy adult parent or caregiver may accompany a Pediatric patient.
• Exceptions are made when it is medically necessary for the care of the patient, such as patients with developmental delay, cognitive impairment or intellectual disability, or in imminent end of life situations.
  

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

Parking Advisory

Due to construction, there will be major changes on the hospital’s Oceanside campus in the coming months that will significantly impact where patients and visitors can park. Please visit our Parking Advisory page for more information.

Visiting Guidelines

• Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, age, national origin, religion, sex, sexual orientation, gender identity or disability.
• Before and after visiting, clean your hands with hand sanitizer (located throughout the hospital) or wash your hands with soap and water. Staff are available to assist you if you have any questions regarding hand hygiene.
• For the comfort and care of all patients, especially those in semiprivate rooms, help create a quiet and peaceful environment.
• Use our waiting areas if hospital staff requests that you leave the room for a period of time, so we can provide treatment or to ensure patient privacy
• The hospital has the right to have any disruptive visitor leave the hospital campus

Thank you for partnering with us to promote an environment that is both respectful and conducive to patient healing.

Gift Shop & Café

Our Gift Shop & Café, located in the lobby, offers a variety of gift items, including flowers, as well as light snacks.

Hours:
Weekdays: 7 a.m.-8 p.m.
Weekends: 8 a.m.-8 p.m.

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