Visitor Information

Hospital Visitation at Mount Sinai South Nassau

Masks are still required in hospitals and health care facilities, according to the CDC and the New York State Department of Health.

• A surgical mask is required to be worn at all times, including inside the patient’s room.
• Face masks must cover your nose and mouth for the entire duration of your visit.
• Food and drink are not permitted for visitors at the bedside, as this would require masks to be removed, causing a potential safety risk to others.
  

At Mount Sinai South Nassau, we are committed to providing a safe environment everyone who walks through our doors—including patients, their loved ones, and our exceptional staff. We are working diligently to ensure the health and safety of every patient who depends on us for care. And as part of that effort, we are following New York State guidelines for visitors. Please check this page before each visit, as our policies can change frequently.

Wednesday, February 16, 2022

General Inpatient Visitation

• Visitation hours are between 12 noon and 8 pm.
• Two (2) healthy visitors are permitted per patient, per day, either separately or together.
  
• Visitation is not permitted for patients suspected or confirmed to have Covid-19.
• Compassionate exceptions are made on a case-by-case basis for pediatrics and end of life, as well as those with intellectual, developmental or other cognitive disabilities.
• Visitors must be at least 12 years of age, unless an authorized exception is made. Visitors under the age of 18 must be accompanied by an adult.
  
• All visitors must provide proof of completed Covid-19 vaccination status upon entry or have proof of a negative test collected within 72 hours of their visit. Your Covid-19 vaccination status is considered complete when you have received two doses of Pfizer and/or Moderna vaccine OR the single dose J&J vaccine with a booster, at least 14 days prior to your hospital visit.
  
• Visitors must always remain inside the patient’s room.
  
• Visitors must wear a mask while in the facility and may be required to wear additional personal protective equipment
  
• Visitors must practice hand hygiene and wash or sanitize their hands when entering and exiting a patient’s room
  
• Any visitor that does not adhere to visitation guidelines will be asked to leave
  

Behavioral Health Visitation

• Visitation hours are between 1 - 2 pm and 7-8 pm Monday through Friday. Saturday and Sunday visiting is permitted between 1-3 pm and 7-8 pm, Limited to two (2) healthy adult visitors per patient per day.
  
• Visitation is not permitted for patients suspected or confirmed to have Covid-19. This excludes pediatric and end of life patients as well as those with intellectual, developmental or other cognitive disabilities.
  
• All visitors must provide proof of completed Covid-19 vaccination status upon entry or have proof of a negative test collected within 72 hours of their visit. Your Covid-19 vaccination status is considered complete when you have received two doses of Pfizer and/or Moderna vaccine OR the single dose J&J vaccine with a booster, at least 14 days prior to your hospital visit.
  

TCU Visitation

Visitation is available by appointment for one healthy adult visitor at a time, with a maximum of two visitors per patient per day in the TCU between the hours of 10am-5pm, under one the following conditions:

• The visitor can show a negative COVID-19 rapid antigen test 72 hours prior to visitation or
  
• The visitor can show a negative PCR test within 72 hours of visitation or
  
• The visitor can call and arrange to have a rapid antigen test provided by TCU upon arrival (if available)
  

Procedural and Outpatient Services Visitation

• One companion is permitted to accompany a patient prior to surgery or invasive procedure during registration only. The companion must show proof of Covid-19 vaccination.
  
• Visitors are not permitted in the following procedural areas: Radiology (X-ray, nuclear medicine, MRI, CT scan ultrasound), stress lab or echo.
  
• Visitors are not permitted in recovery areas.
  
• One companion is permitted to accompany a patient to an office visit, pre-surgical testing and clinic appointments. Companion must provide proof of vaccination.
  

Pediatrics and Maternity Visitation

• Please visit here for visitor policy in Labor & Delivery and Mother Baby
  

Emergency Department Visitation

• The Emergency Department will permit patients to have ONE healthy companion join them inside the treatment area.
  
• All companions must show proof of full vaccination status or negative COVID test within 72 hours.
  
• Companions are not permitted during registration or wait times.
  
• Companions may be asked to leave the treatment area during certain circumstances determined by the Management Team.
  
• Compassionate Exceptions are to be made on a case-by-case basis for situations such as end of life, developmental disabilities, altered cognitive state, or anything deemed necessary for the patient to have support with medical treatment.
  

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

All Emergency Department Patients

You must use the Emergency Department entrance at Washington Avenue (back of the hospital). There is no Emergency Department access through the main entrance of the hospital.

Parking Advisory

Due to construction, there will be major changes on the hospital’s Oceanside campus in the coming months that will significantly impact where patients and visitors can park. Please visit our Parking Advisory page for more information.

Visiting Guidelines

• Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, age, national origin, religion, sex, sexual orientation, gender identity or disability.
• Before and after visiting, clean your hands with hand sanitizer (located throughout the hospital) or wash your hands with soap and water. Staff are available to assist you if you have any questions regarding hand hygiene.
• For the comfort and care of all patients, especially those in semiprivate rooms, help create a quiet and peaceful environment.
• Use our waiting areas if hospital staff requests that you leave the room for a period of time, so we can provide treatment or to ensure patient privacy
• The hospital has the right to have any disruptive visitor leave the hospital campus

Thank you for partnering with us to promote an environment that is both respectful and conducive to patient healing.

Gift Shop & Café

Our Gift Shop & Café, located in the lobby, offers a variety of gift items, including flowers, as well as light snacks.

Hours:
Weekdays: 7 a.m.-8 p.m.
Weekends: 8 a.m.-8 p.m.

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