Visitor Information

Visiting Hours

Mount Sinai South Nassau’s dedication to patient- and family-centered care includes understanding – and recognizing that a hospital stay can be frightening for some patients. Therefore, our staff respects the rights of patients to choose who may visit them, and understands the importance of having a family member, friend or other loved one present with them throughout their hospital stay. Visitors or support persons are viewed as having a positive impact on the healing process and quality of care. Family members, friends and loved ones can offer important emotional support to patients, but remember that patients often need a great deal of rest to recuperate.

For most of our nursing units, patients may welcome visitors 24 hours a day, seven days a week.

For our Behavioral Health unit (D4), our visiting hours if you’re age 16 or older are:

• Monday–Friday: 1-2 p.m. and 7-8 p.m.
• Saturday, Sunday and holidays: 1-3 p.m. and 7-8 p.m.
• Individuals under age 16 may visit only on weekends and holidays, 1-2 p.m.

Parking Advisory

Due to construction, there will be major changes on the hospital’s Oceanside campus in the coming months that will significantly impact where patients and visitors can park. Please visit our Parking Advisory page for more information.

Important Public Notice: Mount Sinai South Nassau Emergency Room Entrance Temporarily Relocated To Oceanside Road

Beginning Monday, November 25, the main entrance to Mount Sinai South Nassau Emergency Department (ED) on Nassau Parkway will be relocated to Oceanside Road during a four-month period of construction. Please visit our Construction Updates page for more information.

Visiting Guidelines

• Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, age, national origin, religion, sex, sexual orientation, gender identity or disability.
• Visitors are welcome at any time during the patient’s stay. The only unit with scheduled visiting sessions is the Behavioral Health Unit.
  
• Visitors are required to obtain a color coded Visitor Identification badge from Security prior to visiting.  In the interest of safety and security of all patients, visitors and staff,  this badge must be worn at all times
• Please, do not visit if you are ill
• Ask staff if you don’t understand any “isolation” or “contact” precautions; these precautions protect you and your loved ones
• Before and after visiting, clean your hands with hand sanitizer (located throughout the hospital) or wash your hands with soap and water. Staff are available to assist you if you have any questions regarding hand hygiene.
• For the comfort and care of all patients, especially those in semiprivate rooms, help create a quiet and peaceful environment:

• During the hours of 6A-10 P, we request that no more than two visitors remain at the patient’s bedside at any given time. 
• During the hours of 10P-6A, we request only one visitor remain with the patient. Please notify the nursing staff if you have a visitor who will remain overnight so that we can make your visitor as comfortable as possible.
• Hospital staff may request or require that visitors leave a patient room temporarily in order for treatment to be provided or to afford the patient’s privacy and/or rest.

• Having young children and infants visit is a personal choice for our patients, made after careful consideration. Children must be supervised by an adult visitor and behave properly or the supervising adult will be asked to leave the unit with the child.
• Use our waiting areas if hospital staff requests that you leave the room for a period of time, so we can provide treatment or to ensure patient privacy
• Provide an adult to supervise children who are visiting
• The hospital has the right to have any disruptive visitor leave the hospital campus
  

Thank you for partnering with us to promote an environment that is both respectful and conducive to patient healing.

Gift Shop & Café

Our Gift Shop & Café, located in the lobby, offers a variety of gift items, including flowers, as well as light snacks.

Hours:
Weekdays: 7 a.m.-8 p.m.
Weekends: 8 a.m.-8 p.m.

Learn More

Directions
Get to Know Mount Sinai South Nassau (PDF)