× Masks are still required in health care facilities according to the CDC and NYS DOH.
Schedule Your Vaccine Appointment and get the latest COVID-19 Info.
  • Printer Friendly Version

Coronavirus (COVID-19) Facts and Resources

COVID-19 Facts and Resources

Throughout the course of the COVID-19 outbreak in our communities, Mount Sinai South Nassau has been on the forefront of treating the disease, and working with the Mount Sinai Health System to research it. We have helped large numbers of people recover from the virus, and we have learned a lot along the way—about how the virus behaves and how to treat it. We are committed to bringing you this information as it comes to light.

In addition, you will learn how to get care at Mount Sinai South Nassau, protecting yourself from COVID-19, our visitor policy, and much more. You will find that our information is constantly updated in response to the changing situation.

Mount Sinai South Nassau has been well prepared to come to the aid of those we serve in our communities. Our infectious disease specialists are trained and equipped to care for patients with complex diseases such as COVID-19, and have procedures in place to help you get the care you need.

Patient Information

If your symptoms include fever, cough, or shortness of breath, or if you have had close contact with a confirmed or potential person diagnosed with COVID-19 in the last 14 days, you should call ahead and then go to your personal physician or browse our directory of local physicians and specialists. Calling ahead will let us prepare a special area where we can evaluate you while protecting both you and our other patients. Please do not go to the emergency room unless you are seriously ill.

Hospital Visitation at Mount Sinai South Nassau

Effective Monday, July 19, 2021 at 10a

Admitted patients are welcome to receive a maximum of two visitors per visiting period, either separately or together, under the following Infection Control Guidelines and NYS Department of Health Regulations.

  • Visiting hours for medically qualified patients are 10a-8p. One visitor is welcome for the full visiting period; the second visitor is welcome for a maximum of 4 hours.
  • Patients on COVID isolation will have restricted visitation and exceptions will be made on a case-by-case basis.
  • Visiting hours for the Behavioral Health Unit (D4) are Monday-Friday 1-2p and 7-8p; Saturday and Sunday 1p-3p and 7p-8p.
  • Transitional Care Unit visitation is by appointment only.
  • As defined by New York State, there are certain exceptions to visitation hours and limits. These exceptions include visitors for pediatrics, labor and delivery, NICU, end of life (imminent within 24 hours), and patients with cognitive or developmental impairments. Hospital leadership may apply additional exceptions as needed.
  •  Visitors must enter through the Main Lobby for screening and registration.
  • A hospital grade surgical face mask is required to be worn at all times, including while in the patient’s room.
  • Visitors must be 18 years of age, unless an authorized exception made.
  • A government issued photo I.D. is required (your ID is securely saved in an encrypted electronic file, for use in contact tracing only).
  • Visitors will undergo temperature screening and visitation will be denied for a temperature greater than or equal to 37.8o C or 100o F
  • Visitors will complete a Covid-19 symptom and travel attestation and will be denied entry if they report significant COVID-19 exposure, symptoms, or travel breach during the previous 14 days.
  • Visitor name, contact information, date of visit and the name of the patient being visited will be recorded and maintained in an electronic format.
  • Visitors will be provided with instructions on appropriate utilization of personal protective equipment (PPE) as recommended by the Department of Health and the Centers for Disease Control and Prevention.
  • Visitors must perform meticulous hand hygiene upon entering and leaving the patient’s room.
  • Visitors must remain in the patient’s room throughout the visit except when directed by hospital staff to leave.
  • Visitors who fail to adhere to the above guidelines may be asked to leave and risk forfeiting subsequent visiting privileges.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

Emergency Department Visitation Policy

Effective May 24, 2021
The Emergency Department will permit one companion per patient for a maximum of two hours per day, dependent on the conditions in the Emergency Department at the time of the patient’s visit, and is at the discretion of our supervisory staff.

  • Hospital staff will maintain communication with the patient’s person of choice.
  • One healthy adult parent or caregiver may accompany a Pediatric patient.
  • Exceptions are made when it is medically necessary for the care of the patient, such as patients with developmental delay, cognitive impairment or intellectual disability, or in imminent end of life situations.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

All Emergency Department Patients

You must use the Emergency Department entrance off Oceanside Road (back of the hospital). There is no Emergency Department access through the main entrance of the hospital.

Public Events Cancellation

In order to best protect our patients, staff and community from the current public health crisis related to COVID-19, effective March 10, we have instituted a temporary policy cancelling all in-person lectures, events, classes, and meetings across the Mount Sinai Health System. We apologize for the inconvenience and appreciate your understanding.

How to Protect Yourself & Others from COVID-19

  • Cover your mouth and nose with a mask when around others
  • Wash your hands frequently with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer if soap and water are not available
  • Avoid close contact with sick people
  • Cover your cough or sneeze with a tissue or your elbow
  • Clean and disinfect frequently touched objects and surfaces using a household cleaning spray or wipe
  • Monitor Your Health Daily

The CDC website remains your best source for up-to-date, detailed information about COVID-19. Mount Sinai Health System experts also offer important facts and scientific insights about the disease.

CDC Resources

CDC Website
Information from the CDC on COVID-19

COVID-19 Infographc

Learn More

Frequently Asked Questions (FAQs)
Preventive measures for Flu & COVID-19 (English)
Preventive measures for Flu & COVID-19 (Spanish)
How to Wash Your Hands the Right Way (Video)

Mount SInai Health System Updates

Updates from the Mount Sinai Health System

As the number of cases of COVID-19 (coronavirus) has grown substantially...

Read More

Don’t Put Your Health On Hold

Keeping Our Patients Safe

We were here for you before COVID, and we’re here for you now. There is no need to put off seeking help...

Read More

Find A Doctor

Find A Doctor

We have made it easy for you and your family to find the doctor who is your perfect match...

Read More

Covid-19 Vaccine

COVID-19 Vaccine Information and Resources

As of now in the United States, there is no authorized or approved vaccine to prevent COVID-19...

Read More

COVID-19 Vaccine

COVID-19 Testing Information

There are many reasons to get tested for the coronavirus. You may be experiencing one of the many...

Read More

COVID-19 at Mount Sinai South Nassau

COVID-19 at Mount Sinai South Nassau

We are sharing this information only to demonstrate the rapid spread...

Read More

Make a Donation

Support Our Response to COVID-19

Our frontline staff at Mount Sinai South Nassau are battling the COVID-19 outbreak...

Read More

Virtual Bereavement Group

Virtual Bereavement Group

The COVID-19 quarantine means no funerals, shivas or memorials...

Read More