× Masks are still required in health care facilities, according to New York State. Visitors must show proof of full vaccination or a negative COVID-19 test. For more general info, visit our COVID-19 Hub.

COVID-19 Facts and Resources

COVID-19 Facts and Resources

Throughout the course of the COVID-19 outbreak in our communities, Mount Sinai South Nassau has been on the forefront of treating the disease, and working with the Mount Sinai Health System to research it. We have helped large numbers of people recover from the virus, and we have learned a lot along the way—about how the virus behaves and how to treat it. We are committed to bringing you this information as it comes to light.

In addition, you will learn how to get care at Mount Sinai South Nassau, protecting yourself from COVID-19, our visitor policy, and much more. You will find that our information is constantly updated in response to the changing situation.

Mount Sinai South Nassau has been well prepared to come to the aid of those we serve in our communities. Our infectious disease specialists are trained and equipped to care for patients with complex diseases such as COVID-19, and have procedures in place to help you get the care you need.

Patient Information

If your symptoms include fever, cough, or shortness of breath, or if you have had close contact with a confirmed or potential person diagnosed with COVID-19 in the last 14 days, you should call ahead and then go to your personal physician or browse our directory of local physicians and specialists. Calling ahead will let us prepare a special area where we can evaluate you while protecting both you and our other patients. Please do not go to the emergency room unless you are seriously ill.

Hospital Visitation at Mount Sinai South Nassau

Masks are still required in hospitals and health care facilities, according to the CDC and the New York State Department of Health.

  • A double face mask is required to be worn at all times, including inside the patient’s room.
  • Face masks must cover your nose and mouth for the entire duration of your visit.
  • Food and drink are not permitted for visitors at the bedside, as this would require masks to be removed, causing a potential safety risk to others.

Wednesday, February 16, 2022

General Inpatient Visitation

  • Visitation hours are between 12 noon and 8 pm.
  • Two (2) healthy visitors are permitted per patient, per day, either separately or together.
  • Visitation is not permitted for patients suspected or confirmed to have Covid-19. This excludes pediatrics and end of life, as well as those with intellectual, developmental or other cognitive disabilities.
  • Visitors must be at least 12 years of age, unless an authorized exception is made. Visitors under the age of 18 must be accompanied by an adult.
  • All visitors must provide proof of completed Covid-19 vaccination status upon entry or have proof of a negative test collected within 72 hours of their visit. Your Covid-19 vaccination status is considered complete when you have received two doses of Pfizer and/or Moderna vaccine OR the single dose J&J vaccine with a booster, at least 14 days prior to your hospital visit.
  • Visitors must always remain inside the patient’s room.
  • Visitors must wear a mask while in the facility and may be required to wear additional personal protective equipment
  • Visitors must practice hand hygiene and wash or sanitize their hands when entering and exiting a patient’s room
  • Any visitor that does not adhere to visitation guidelines will be asked to leave

Behavioral Health Visitation

  • Visitation hours are between 1 - 2 pm and 7-8 pm Monday through Friday. Saturday and Sunday visiting is permitted between 1-3 pm and 7-8 pm, Limited to two (2) healthy adult visitors per patient per day.
  • Visitation is not permitted for patients suspected or confirmed to have Covid-19. This excludes pediatric and end of life patients as well as those with intellectual, developmental or other cognitive disabilities.
  • All visitors must provide proof of completed Covid-19 vaccination status upon entry or have proof of a negative test collected within 72 hours of their visit. Your Covid-19 vaccination status is considered complete when you have received two doses of Pfizer and/or Moderna vaccine OR the single dose J&J vaccine with a booster, at least 14 days prior to your hospital visit.

TCU Visitation

Visitation is available by appointment for one healthy adult visitor at a time, with a maximum of two visitors per patient per day in the TCU between the hours of 10am-5pm, under one the following conditions:

  • The visitor can show a negative COVID-19 rapid antigen test 72 hours prior to visitation or
  • The visitor can show a negative PCR test within 72 hours of visitation or
  • The visitor can call and arrange to have a rapid antigen test provided by TCU upon arrival (if available)

Procedural and Outpatient Services Visitation

  • One companion is permitted to accompany a patient prior to surgery or invasive procedure during registration only. The companion must show proof of Covid-19 vaccination.
  • Visitors are not permitted in the following procedural areas: Radiology (X-ray, nuclear medicine, MRI, CT scan ultrasound), stress lab or echo.
  • Visitors are not permitted in recovery areas.
  • One companion is permitted to accompany a patient to an office visit, pre-surgical testing and clinic appointments. Companion must provide proof of vaccination.

Pediatrics and Maternity Visitation

Emergency Department Visitation

  • The Emergency Department will permit patients to have ONE healthy companion join them inside the treatment area.
  • All companions must show proof of full vaccination status or negative COVID test within 72 hours.
  • Companions are not permitted during registration or wait times.
  • Companions may be asked to leave the treatment area during certain circumstances determined by the Management Team.
  • Compassionate Exceptions are to be made on a case-by-case basis for situations such as end of life, developmental disabilities, altered cognitive state, or anything deemed necessary for the patient to have support with medical treatment.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

All Emergency Department Patients

You must use the Emergency Department entrance at Washington Avenue (back of the hospital). There is no Emergency Department access through the main entrance of the hospital.

Public Events Cancellation

In order to best protect our patients, staff and community from the current public health crisis related to COVID-19, we have instituted a temporary policy cancelling all in-person lectures, events, classes, and meetings across the Mount Sinai Health System. We apologize for the inconvenience and appreciate your understanding.

How to Protect Yourself & Others from COVID-19

  • Cover your mouth and nose with a mask when around others
  • Wash your hands frequently with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer if soap and water are not available
  • Avoid close contact with sick people
  • Cover your cough or sneeze with a tissue or your elbow
  • Clean and disinfect frequently touched objects and surfaces using a household cleaning spray or wipe
  • Monitor Your Health Daily

The CDC website remains your best source for up-to-date, detailed information about COVID-19. Mount Sinai Health System experts also offer important facts and scientific insights about the disease.

CDC Resources

CDC Website
Information from the CDC on COVID-19

COVID-19 Infographc

Learn More

Frequently Asked Questions (FAQs)
Preventive measures for Flu & COVID-19 (English)
Preventive measures for Flu & COVID-19 (Spanish)
How to Wash Your Hands the Right Way (Video)

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