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Mount Sinai South Nassau Reopens to Visitors

Limited hours and social distancing regulations will be in place

Posted: Jun. 17, 2020
Mount Sinai South Nassau Reopens to Visitors

Hospital Visitation at Mount Sinai South Nassau

Effective Monday, July 19, 2021 at 10a

Admitted patients are welcome to receive a maximum of two visitors per visiting period, either separately or together, under the following Infection Control Guidelines and NYS Department of Health Regulations.

  • Visiting hours for medically qualified patients are 10a-8p. One visitor is welcome for the full visiting period; the second visitor is welcome for a maximum of 4 hours.
  • Patients on COVID isolation will have restricted visitation and exceptions will be made on a case-by-case basis.
  • Visiting hours for the Behavioral Health Unit (D4) are Monday-Friday 1-2p and 7-8p; Saturday and Sunday 1p-3p and 7p-8p.
  • Transitional Care Unit visitation is by appointment only.
  • As defined by New York State, there are certain exceptions to visitation hours and limits. These exceptions include visitors for pediatrics, labor and delivery, NICU, end of life (imminent within 24 hours), and patients with cognitive or developmental impairments. Hospital leadership may apply additional exceptions as needed.
  •  Visitors must enter through the Main Lobby for screening and registration.
  • A hospital grade surgical face mask is required to be worn at all times, including while in the patient’s room.
  • Visitors must be 18 years of age, unless an authorized exception made.
  • A government issued photo I.D. is required (your ID is securely saved in an encrypted electronic file, for use in contact tracing only).
  • Visitors will undergo temperature screening and visitation will be denied for a temperature greater than or equal to 37.8o C or 100o F
  • Visitors will complete a Covid-19 symptom and travel attestation and will be denied entry if they report significant COVID-19 exposure, symptoms, or travel breach during the previous 14 days.
  • Visitor name, contact information, date of visit and the name of the patient being visited will be recorded and maintained in an electronic format.
  • Visitors will be provided with instructions on appropriate utilization of personal protective equipment (PPE) as recommended by the Department of Health and the Centers for Disease Control and Prevention.
  • Visitors must perform meticulous hand hygiene upon entering and leaving the patient’s room.
  • Visitors must remain in the patient’s room throughout the visit except when directed by hospital staff to leave.
  • Visitors who fail to adhere to the above guidelines may be asked to leave and risk forfeiting subsequent visiting privileges.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

Emergency Department Visitation Policy

Effective May 24, 2021
The Emergency Department will permit one companion per patient for a maximum of two hours per day, dependent on the conditions in the Emergency Department at the time of the patient’s visit, and is at the discretion of our supervisory staff. 

  • Hospital staff will maintain communication with the patient’s person of choice.
  • One healthy adult parent or caregiver may accompany a Pediatric patient.
  • Exceptions are made when it is medically necessary for the care of the patient, such as patients with developmental delay, cognitive impairment or intellectual disability, or in imminent end of life situations.

Please note, the visitor policy may be adjusted to ensure the safety of staff, patients and visitors.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Thank you for your understanding in these very difficult times. Please check the visitor policy for updates prior to your visit.

“We recognize that patients who have visitors generally do better and make a faster recovery,” said Richard J. Murphy, Mount Sinai South Nassau’s President and CEO. “We are as anxious as our patients to reunite them with their loved ones. This is another important step toward returning our hospital to more normal operations. We always operate with our patients’ needs foremost in all we do and having family members present at the bedside is at the top of our list.”

The hospital continues to closely monitor the coronavirus situation and its visitor policy may be altered as the need arises. These new visiting rules are in effect to keep all patients, including your loved one, safe from germs. If you have a cold or flu-like symptoms, please stay home.

The hospital is taking extraordinary measures to provide a safe and sterile environment for patients, visitors, and staff, thoroughly cleaning and sterilizing all units and departments (as well as its comprehensive network of outpatient specialized health care centers).  While a small number of COVID-19 patients are still being treated at Mount Sinai South Nassau, they are isolated from non-COVID-19 patients. The Emergency Department also is screening patients seeking emergency treatment, so non-COVID-19 patients and staff can be in a safe environment.

Patients visiting the hospital for any procedure, oncology or infusion treatment, or surgery are required to undergo pre-procedure COVID-19 testing at a new drive-up COVID-19 testing site in the hospital’s Washington Avenue parking lot. The test must be performed no more than two days before the procedure.

For more information about COVID-19, go to www.mountsinai.org/southnassau.

This release was updated July 19, 2021 to reflect current visiting policy.