× Masks are still required in health care facilities, according to New York State. For more general info, visit our COVID-19 Hub.

Visitor Information

Visitor Information

Hospital Visitation at Mount Sinai South Nassau

At Mount Sinai South Nassau, we are committed to providing a safe environment everyone who walks through our doors—including patients, their loved ones, and our exceptional staff. We are working diligently to ensure the health and safety of every patient who depends on us for care. And as part of that effort, we are following New York State guidelines for visitors. Please check this page before each visit, as our policies can change frequently.

Effective Monday, October 3, 2022

  • Medical/Surgical and Critical Care Units: 12pm-8pm, maximum of 2 healthy visitors at a time.
  • Emergency Department patients may have 1 healthy companion. Companions may be asked to leave the waiting or treatment areas during certain circumstances determined by the Management Team. Exceptions are made for pediatrics, and those with developmental, intellectual, or cognitive impairment, end of life care, or when deemed essential for medical treatment on an individual basis.
  • Behavioral Health Unit (D4): Monday-Friday 1-2pm and 7-8pm; Saturday/Sunday 1-3pm and 7-8pm with a maximum of 2 healthy visitors at a time.
  • Labor & Delivery & NICU Units: 2 healthy adult support persons are permitted throughout the patient's stay.
  • Mother Baby & Pediatrics Units: 2 healthy designated support persons are permitted throughout the hospital stay. Healthy visitors are permitted, maximum of 2 people (support person, visitor) at a time. Visitation for healthy siblings is permitted on an individual basis. Please visit here for visitor policy in Labor & Delivery and Mother Baby.
  • Procedural and Outpatient services: 1 healthy adult companion is permitted to accompany the patient prior to surgery or invasive procedure, during registration only.
  • Infusion Center: 1 healthy adult companion is permitted to accompany the patient during the duration of their treatment.
  • Transitional Care Unit (Rehab): Proof of vaccine or a negative COVID-19 test result- COVID-19 antigen test, 1 day prior to visitation or PCR, 2-3 days prior to visitation required. For visitors who visit frequently (daily), an antigen test will be acceptable for 72 hours prior to visitation.10am-5pm arranged by hourly appointments for 1 adult healthy visitor at a time, with a maximum of 2 visitors per patient per day.

Emergency Department Visitation

  • Emergency Department patients are permitted 1 healthy companion. As a courtesy to our patients, companions are asked to relinquish their seat in the waiting area when necessary. Companions may be asked to leave the waiting or treatment areas during certain circumstances determined by the Management Team. Exceptions are made for pediatrics, and those with developmental, intellectual, or cognitive impairment, end of life care, or when deemed essential for medical treatment on an individual basis.

All Emergency Department Patients

You must use the Emergency Department entrance at Washington Avenue (back of the hospital). There is no Emergency Department access through the main entrance of the hospital.

Visitors must adhere to the following guidelines:

  • Attest to the absence of COVID-19 symptoms in order to visit and be at least 12 years of age, unless an authorized exception is made.
  • Maintain a maximum of 2 visitors at a time.
  • Provide a valid government issued photo ID and the patient’s full name for visitor registration. Once check in is complete, your visitor badge must be visible to sta for the duration of your visit.
  • Wear a surgical mask at all times. On arrival, if your mask is not compliant, one will be provided to you.
  • Comply with any requests by hospital staff to step out of the room.
  • Perform proper hand hygiene upon entering and leaving patient rooms.
  • When visiting patients on Isolation Precautions, the required Personal Protective Equipment (PPE) must be worn at all times and visitors must remain in the patient’s room.

Failure to comply with the above policies may result in loss of visiting privileges.

Thank you for partnering with us to promote an environment that is both respectful and conducive to patient healing.

The visitor policy may be adjusted to ensure the safety of staff, patients and visitors, please check the visitor policy for updates prior to your visit.

We will support connection to family and friends through virtual means such as phone, Face Time, Skype or Zoom meeting. By doing this, we aim to meet our patients and their families’ needs while ensuring a safe environment.

Parking Advisory

Due to construction, there will be major changes on the hospital’s Oceanside campus in the coming months that will significantly impact where patients and visitors can park. Please visit our Parking Advisory page for more information.

Gift Shop & Café

Our Gift Shop & Café, located in the lobby, offers a variety of gift items, including flowers, as well as light snacks.

Hours:
Weekdays: 7 a.m.-8 p.m.
Weekends: 8 a.m.-8 p.m.

Learn More

Directions

About Your Stay

About Your Stay

Providing superior, quality patient care is at the center of all we do here at Mount Sinai South Nassau...

Read More

Directions

Directions

Thanks for your interest in being part of the important work of Mount Sinai South Nassau, an...

Read More

Financial Assistance Program

Financial Assistance Program

At Mount Sinai South Nassau, we provide care without regard to source of payment. If you do not have...

Read More

Insurance Plans

Insurance Plans

We accept many different types of payments and insurance. But not every plan covers every service we provide....

Read More

Hospitalist Services

Hospitalist Services

As a service to our patients and our physicians, Mount Sinai South Nassau employs a staff of full-time hospitalists...

Read More

Medical Records

Medical Records

Medical records are also called protected health information, or PHI. We can help you get them in a couple of ways:...

Read More

One Medical Passport

One Medical Passport

Medical Passports are secure, online patient-controlled accounts that provide medical history information...

Read More

Online Health Records

Online Health Records

For your personal use, some records and results are available through Mount Sinai South Nassau's patient portal...

Read More

Patient and Family Advisory Council

Patient and Family Advisory Council

The Mission of the Mount Sinai South Nassau Patient and Family Advisory Council (PFAC)...

Read More

Parking Advisory

Parking Advisory

Due to construction, there will be major changes on the hospital’s Oceanside campus in the coming months...

Read More

Pay Your Bill

Pay Your Bill

We will send your bill to you by mail. You may view and pay your Mount Sinai South Nassau hospital bill online...

Read More

Praise from Patients

Praise from Patients

At Mount Sinai South Nassau, we are committed to saving and improving the lives of our patients...

Read More

HIPAA Privacy Policies & Compliance

HIPAA Privacy Policies & Compliance

Pursuant to the Health Insurance Portability and Accountability Act of...

Read More

Registration

Registration

At Mount Sinai South Nassau, we’re dedicated to making your experience with us as pleasant as possible...

Read More

Spiritual Care

Spiritual Care

At Mount Sinai South Nassau, we recognize that pastoral counseling and other spiritual guidance...

Read More

Visitor Information

Visitor Information

For most of our nursing units, patients may welcome visitors 24 hours a day, seven days a week....

Read More